Reports To:
Assistant Director, Admissions and Recruitment
Position Status:
Full-Time
Posted Pay Range:
$21.12 - $26.40
At the College of Western Idaho, we believe education should meet students where they are — and for our military-connected students, that starts right at Mountain Home Air Force Base. We’re looking for a Coordinator, Military Student Services who is passionate about building meaningful connections, breaking down barriers to education, and helping service members and their families navigate their path from first inquiry to graduation. This role is both campus-facing and community-centered, blending outreach, advising, and partnership-building to strengthen educational access and success within our military community. If you’re energized by serving those who serve and want to make a lasting impact on student lives, this is your opportunity.
Why Join CWI?
At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution.
Key Responsibilities:
Drive Military Student Recruitment, Outreach, and Access
- Serve as the primary point of contact for prospective and current students at Mountain Home Air Force Base.
- Deliver admissions presentations and provide guidance on applications, FAFSA, placement exams, and enrollment processes.
- Build strong relationships with local high schools, military leadership, and community partners in the Mountain Home and Magic Valley region.
- Support awareness of CWI programs, including DANTES testing, CCAF AAS degrees, and Air Force Tuition Assistance benefits.
Support Student Success, Retention, and Engagement
- Provide academic advising for CWI programs offered on base and assist students with course registration.
- Develop and lead student programming, orientation, and engagement activities tailored to military-connected students.
- Foster a supportive, student-centered environment through intentional relationship-building and community creation.
- Identify student needs and connect them with appropriate academic and community resources.
Build Internal Collaboration and Institutional Capacity
- Partner with enrollment management, advising, One Stop, dual credit, and other departments to strengthen support for military students.
- Maintain effective working relationships with faculty, staff, and internal stakeholders across the college.
- Lead efforts to increase campus awareness of military culture and student needs.
- Participate in committees, professional meetings, and institutional initiatives.
Ensure Compliance, Reporting, and Operational Excellence
- Maintain accurate student records, files, and documentation.
- Track, analyze, and report data related to recruitment, enrollment, retention, and persistence of military student populations.
- Stay current on relevant federal, state, and institutional policies, regulations, and procedures.
- Uphold professional standards and codes of ethics (IACRAO, AACRAO, PNACAC) while helping students understand how policies impact them.
Minimum Qualifications:
• Associate's Degree
• At least three years of experience in student services or related experience
• Strong cross-cultural interpersonal and writing skills are necessary, including public speaking skills and the ability to represent the college in a positive way to diverse populations
• Strong technical abilities: database systems, presentation software, Microsoft Office suites, or equivalent
• Strong event planning/coordination skills
• Ability to interpret, follow, and administer academic and administrative policy
• Ability to function independently and work collaboratively with institutional partners
• Ability to travel between various locations throughout the day
Additional Instructions for Applicants:
* This position is in Mountain Home in the CWI office on the Airforce Base
**Most positions at CWI are in-person and based on campus. While some roles may allow up to two remote workdays per week, eligibility for remote work is determined on a case-by-case basis at the hiring manager's discretion. All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.
Benefits:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.
