Jobs - Job Details - Market & Program Analyst, Professional & Custom Training

Turn Market Insights Into Workforce Impact as a Market & Program Analyst at CWI! 

Are you passionate about using data to shape programs that meet real workforce needs? The College of Western Idaho (CWI) is seeking a Market & Program Analyst to support the Professional and Custom Training (PACT) team by analyzing labor market trends, evaluating program effectiveness, and translating insights into actionable strategies. 

In this role, you’ll combine data analysis, program evaluation, and operational support to help ensure workforce development programs remain responsive, impactful, and aligned with employer and student needs. 

Why Join CWI? 

CWI’s Workforce Development and PACT initiatives are designed to meet the evolving needs of Idaho’s employers and learners. As a Market & Program Analyst, you’ll play a key role in shaping program strategy—identifying emerging opportunities, improving outcomes, and helping scale innovative training solutions that drive economic and career growth. 

This position is grant‑funded, and continued employment is contingent upon ongoing grant funding. 

Benefits: 

CWI offers one of the most affordable and comprehensive benefits packages in higher education, including: 

• Premium healthcare plans 

• 11%+ employer retirement contributions 

• Tuition discounts 

• Generous personal leave 

• Professional development opportunities 

Market Analysis & Strategic Insight: 

• Conduct labor market and industry research to identify workforce trends, skill gaps, and emerging opportunities 

• Analyze economic and industry data to inform employer education and workforce development strategies 

• Forecast training needs and provide recommendations to refine, expand, or pivot program offerings 

• Share insights that support data‑informed decision‑making for current and future learning investments 

Program Evaluation & Continuous Improvement: 

• Evaluate effectiveness of workforce training programs using performance data, learner feedback, and outcomes analysis 

• Identify areas for improvement and recommend enhancements to increase program impact and scalability 

• Connect survey data, market insights, and operational outcomes to support strategic planning and prioritization 

• Support continuous improvement efforts across employer‑focused learning initiatives 

Data Systems, Reporting & Operations: 

• Manage and optimize CRM workflows and reporting processes to support program delivery and tracking 

• Develop and maintain systems for collecting program feedback from students, employers, and stakeholders 

• Partner with data and analytics teams to build dashboards and reporting tools that communicate program performance 

• Ensure data accuracy and consistency across systems used for workforce development programs 

Reporting & Cross‑Functional Collaboration: 

• Prepare reports, dashboards, and presentations that translate complex data into clear, actionable insights 

• Collaborate with internal teams, employers, and community partners to align programming with workforce needs 

• Support grant reporting and compliance by maintaining accurate data and documenting program outcomes 

• Communicate findings effectively to both technical and non‑technical audiences 

What We’re Looking For: 

• Bachelor’s degree in Business Administration, Economics, Data Science, or a related field 

• Five (5) years of relevant experience in market analysis, program evaluation, workforce development, or a related field 

• Strong analytical and problem‑solving skills with the ability to interpret complex data sets 

• Experience using data tools such as Excel, Power BI, SQL, or Tableau 

• Strong communication and presentation skills, including the ability to translate data into actionable insights 

• Experience supporting strategic decision‑making through analysis and recommendations